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Online Customer Service Degrees

Customer Service

The automation and technology of modern business will never replace the need companies have for experienced customer service representatives. The friendly voice of a customer service representative is what people want to hear when they call with questions, or to place an order, and companies will always be looking for qualified candidates with experience and training.

Training Needed for the Job

Many customer service positions require the applicant only have a high school diploma. Most companies elect to conduct their own internal customer service training. However, an increasing number of companies are looking for a more skilled workforce. Having a degree can help assure you have the best job prospects. Management or supervisor positions in customer service will also generally require a degree. Employers will be looking for workers with computer skills and excellent communication skills. Additionally, those with foreign language skills will have better job opportunities as many companies are attempting to offer service in multiple languages.

Earnings Information

Most customer service positions are entry-level jobs and as such the pay can be low. In May 2004 the U.S. Dept. of Labor reported median earnings of $27,020. However, earnings can vary widely on industry and experience level. With training or a degree you can earn more. The top 10% of wage earners in customer service took home more than $40,000, and management positions can pay more.

Customer Service Schools

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2 Program(s) Found
  • Full Sail’s curriculum combines elements of creativity, art, business and life skills, technical prowess, and academic achievement.
  • Full Sail offers accelerated programs, so a degree that would normally take four years takes 24 months on average.
  • Students work with industry-standard tools and technologies, allowing them to gain practical knowledge and real-world experience.
  • Join us on Facebook, Twitter, YouTube and Instagram to interact with our community, read about grad success, and see campus images.
  • Online Courses
1 Program(s) Found
  • Designated as a 2015 Military Friendly® School by Victory Media, publishers of G.I. Jobs®.
  • Each program is designed to instill the knowledge, ethical values, and interpersonal skills of professional practice and to foster values of social responsibility.
  • Offers several flexible learning options, including a blended format that combines campus and online learning.
  • Several scholarship opportunities are available for students who qualify.
Good for Working Adults
  • Online Courses
  • Flexible Scheduling
  • Financial Aid
  • Transferable Credits
1 Program(s) Found

An accredited online university, Capella University offers bachelor’s, master’s/MBA, doctoral, and certificate programs designed to take you to the forefront of your profession. Our competency-based curriculum delivers foundational knowledge and real-world skills, so what you’re learning is immediately applicable to your career. Right now, more than 36,000 students are expanding their opportunities with Capella programs.

  • Online Courses
  • Financial Aid
  • Transferable Credits
3 Program(s) Found
  • Earn your Bachelor of Business Administration (BBA) 100% online
  • Learn business and leadership skills through case studies and intensive projects, culminating in a capstone course
  • Program designed to teach students key concepts in accounting, financial services, and marketing
  • South University brings over 115 years of achievement and tradition to a supportive, online classroom
Good for Working Adults
  • Online Courses
  • Flexible Scheduling
  • Financial Aid
  • Transferable Credits