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Online Customer Service Degrees

Customer Service

The automation and technology of modern business will never replace the need companies have for experienced customer service representatives. The friendly voice of a customer service representative is what people want to hear when they call with questions, or to place an order, and companies will always be looking for qualified candidates with experience and training.

Training Needed for the Job

Many customer service positions require the applicant only have a high school diploma. Most companies elect to conduct their own internal customer service training. However, an increasing number of companies are looking for a more skilled workforce. Having a degree can help assure you have the best job prospects. Management or supervisor positions in customer service will also generally require a degree. Employers will be looking for workers with computer skills and excellent communication skills. Additionally, those with foreign language skills will have better job opportunities as many companies are attempting to offer service in multiple languages.

Earnings Information

Most customer service positions are entry-level jobs and as such the pay can be low. In May 2004 the U.S. Dept. of Labor reported median earnings of $27,020. However, earnings can vary widely on industry and experience level. With training or a degree you can earn more. The top 10% of wage earners in customer service took home more than $40,000, and management positions can pay more.

Customer Service Schools

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2 Program(s) Found
  • Online degrees offered include BA in Accounting, BA in Business Administration, MBA, and more.
  • Business students may be eligible for scholarships such as the Entrepreneurship Scholarship.
  • Courses help students develop knowledge of marketing, accounting, economic principles, and financial management.
  • Business Administration students can specialize in areas such as Entrepreneurship, Finance, and Project Management.
  • Online Courses
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  • Transferable Credits
1 Program(s) Found
  • Located in Hollywood, CA, offering degrees in film, music production, business, animation and more.
  • Scholarship, financial aid and military benefits are available for students who qualify.
  • Programs taught by award-winning industry professionals in real-world working environments.
  • Features industry-standard facilities including recording studios, soundstages, green screen, movie theatres and more.
  • Accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC).
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2 Program(s) Found
  • Offers M.B.A. and bachelor’s programs in Business Administration with concentrations in Marketing, Accounting, and more
  • Ranked among the Best Online MBA Programs and Graduate Business Programs for 2017 by U.S. News and World Report
  • Coursework covers topics like project management, management fundamentals, and business strategies
  • Business students complete a capstone class that demonstrates their knowledge of business concepts
Good for Working Adults
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1 Program(s) Found
  • Ranked among the 2015 Best National Universities by U.S. News & World Report.
  • Designated as a Military Friendly School every year since 2012 by Victory Media.
  • Offers credit for prior learning and experience through assessment tests.
  • Provides a short term Leadership Certification program in partnership with EQUIP®.
  • Accredited by the Higher Learning Commission (HLC) of the North Central Association (NCA).
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Good for Working Adults
  • Accredited
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2 Program(s) Found
  • Push Your Creativity To The Next Level.
  • Full Sail’s curriculum combines elements of creativity, art, business and life skills, technical prowess, and academic achievement.
  • Full Sail offers accelerated programs, so a degree that would normally take four years takes 24 months on average.
  • Students work with industry-standard tools and technologies, allowing them to gain practical knowledge and real-world experience.
  • Join us on Facebook, Twitter, YouTube and Instagram to interact with our community, read about grad success, and see campus images.
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  • Online Courses
1 Program(s) Found

About Capella University

An accredited online university, Capella University offers bachelor’s, master’s/MBA, doctoral, and certificate programs designed to take you to the forefront of your profession. Our competency-based curriculum delivers both foundational knowledge and real-world skills, so that what you’re learning in your courses is immediately applicable to your career goals.

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1 Program(s) Found
  • Has students attend one four-week class at a time and take their final exam before moving on to their next class.
  • Offers 24/7 online tech support, with a typical response time of 4 hours or less.
  • Has online help centers that offer assistance with writing, statistics, medical assisting, and more.
  • Provides job placement assistance to all its students and alumni.
  • Researches trends for growing fields to tailor a more effective curriculum.
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1 Program(s) Found
Fremont College traces its roots to Platt College’s founding in St. Joseph, Missouri, in 1879, and the Southern California branch campus was established in 1986. The most significant evolution of the College started when its third CEO, Dr. Sabrina Kay, assumed leadership in 2007. Fremont College became an innovative center adopting the framework of Work-Based Learning Leadership at the Wharton School and Dr. Kay’s thesis on improved learning through practice and collaboration.
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2 Program(s) Found
  • Ranked among the Best Online Bachelor’s Programs by U.S. News and World Report in 2015.
  • Founded in 1890, it has a campus in Waterbury, CT and offers online degree program in eight-week modules, six times a year.
  • About 800 students are enrolled at the main campus, and about half of them commute.
  • Online courses help make it possible for students to earn a bachelor’s degree in as little as 24 months and a master’s degree in 12-18 months.
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Good for Working Adults
  • Online Courses
  • Flexible Scheduling
  • Accelerated Programs
  • Financial Aid
  • Transferable Credits
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