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A Top-Drawer Education Online
by Katie Dean and Kendra Mayfield
Next year, business students in Brazil will be able to get
a Stanford-caliber education in Sao Paulo, not Palo Alto.
Stanford is one of several top universities that have enlisted
commercial Web sites to supplement their catalogs with point-and-click
courses and to market their distance learning programs to
larger audiences.
Donald Norman, president of UNext, is collaborating with
faculty from such universities as Columbia, Stanford, Carnegie
Mellon, the University of Chicago, and the London School of
Economics to develop online business courses.
"Every university that I know of is seriously considering
the idea of distance education," said Stanford vice provost
Geoffrey Cox.
Institutions vary in their approach to cyber courses, and
the best model for educating eager students over the Web is
subject to debate.
Norman, a professor emeritus of psychology at the University
of California at San Diego, emphasizes a "constructivist"
method of education where students learn by doing, are self-motivated,
and can interact with other students to discuss problems and
develop solutions.
"Our model is the new method of instruction," Norman
said. "We don't believe the traditional model works.
We do not believe in streaming lectures in a classroom."
The courses are aimed at, but not limited to, middle managers
who need more training on a certain business topic, like corporate
finance, financial accounting, and marketing, Norman said.
Students can sign up for the courses at any time, and can
complete them at their own pace.
Ellis College courses are led by mentors who answer questions,
connect students studying the same topics to discuss problems,
and monitor student progress. Mentors are hired by UNext,
and are not on the faculty of participating universities.
Norman dismisses the notion that UNext courses will devalue
university brands.
"While we are clearly identified with content, we can
retain complete control over the content," Stanford's
Cox said.
Not everyone thinks the program will succeed, however.
"I don't think [Norman] knows what he is talking about,"
said Gary Matkin, the associate dean for UC-Berkeley Extension.
"It's a lot easier conceived than actually done. We
have 90 courses online. UNext has zero online," Matkin
said. At Berkeley Extension, students read about the subjects,
complete assignments, engage in dialogue on message boards,
and email homework to instructors.
"It's a very well-designed learning experience,"
Matkin said.
To promote its classes, Berkeley Extension has partnered
with so-called knowledge portal Hungry Minds, which is also
helping to develop an e-commerce certificate program that
begins in January.
"We're using them because we simply can't afford to
spend money on the marketing necessary to reach a national
and international audience," Matkin said.
Hungry Minds also has distribution deals with UCLA, the University
of Maryland, and Rochester Institution of Technology, among
others.
"What's neat in this industry is having one central
place where people can go," Skorman said. "We want
to be the hub on the Web for people that want to learn."
Hungry Minds' Skorman added that he hopes to collaborate
with UNext in the future.
"Our approach as a business is to sell lots of products
and [UNext] will hopefully be one of our partners," Skorman
said.
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