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The best small, medium-sized places to work
Graniterock among top 10
By ANDREA COOMBES
CBS MarketWatch
SAN FRANCISCO - You may never have heard of these winners,
but the best small and medium companies to work for certainly
hear their employees, according to a report by The Society
for Human Resource Management.
Analytical Graphics, a Pennsylvania-based aerospace-software
developer, serves daily breakfast, lunch and dinner to its
170 workers and their families, provides a fitness room and
laundry room with free washers and dryers and offers free
holiday gift-wrapping.
Plus, the company holds weekly staff meetings, during which,
over a hot lunch, the chief executive updates everyone on
company performance figures and news and answers questions.
Those are just some of the reasons why the company won top
honors as the best small business to work for from the society,
which released the list Monday at its annual conference.
The list of 50 top small and medium companies to work for
nationwide was compiled for the society by the Great Place
to Work Institute, a San Francisco research company that produces
Fortune's ''100 Best Companies to Work For.'' Companies apply
to be considered and then the institute surveys employees
and company executives.
More than 18,000 workers at 155 companies were surveyed for
this inaugural small and medium companies list. Small companies
on the list employ 50 to 250 workers and medium companies
have 251 to 999 people.
The No. 1 medium company is Acuity, a property and casualty
insurer in Sheboygan, Wis., which provides extensive training
and continuing education opportunities, as well as biannual
half-day ''state of the union'' sessions where employees can
ask questions and get answers, according to the report.
That willingness to provide information and listen to workers
characterizes all 50 winners, said society spokesman Frank
Scanlan.
''They communicate to their employees, they ask for their
feedback on how to improve the organization, they give them
the latitude to do their jobs and make decisions and they
find ways to keep them engaged, passionate and excited about
their work,'' Scanlan said. Plus, many of the employees surveyed
said that these companies ''feel like a family,'' he said.
Northeast Delta Dental, a Concord, N.H.-based insurance company,
earned the fourth-place small-business spot, partly because
of its vigorous performance-review program.
Workers keep ''me'' files of praise they've received and
the ways they've grown on the job. That file is used in their
evaluations, which include self-appraisals. Employees also
rate their managers -- anonymously -- and managers are trained
on how to give and receive feedback.
And under the company's ''bright ideas'' program, almost
half of workers' 153 suggestions for improving the business
were adopted last year, according to the society's report.
At Johnsonville Sausage, based in Kohler, Wis. -- No. 19
of the medium-size companies -- workers feel they have a say
in running the business, according to the report.
Employees are authorized to shut down the production line
at any time if something is amiss and they hold meetings before
each shift to discuss the days' work and any problems.
New employees attend 16 hours of training at ''Johnsonville
University,'' which includes information on cash flow and
profits.
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